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Global Multichannel Analytics Market by Solution & Services Forecast to 2019 in New Research Report Available at adds "Multichannel Analytics Market by Solution (Query & Reporting, Multidimensional Analysis, Visualization, Data Mining and Predictive Analytics) & by Services (Professional Services, Support & Maintenance)- Worldwide Forecasts & Ana

DALLAS, Aug. 27, 2014 /PRNewswire-iReach/ -- The multichannel analytics helps the business to dynamically organize the customer interaction data which is gathered via multiple channels into conceptual groups or clusters so that the emerging trends and patterns could be easily identified. These insights are derived from interactions occurring over different channels such as web, call center, mobile, mails, campaigns and many more. Today, around 65-75% of the consumers are habitual of multichannel shopping using multiple channels; only to gather information on the cost, brand reputation, product feedback and benefits.  The multichannel analytics analyze who, where and how is influencing the traffic to unearth the opportunities and reduce the excessive spending over customer engagement and campaign. The multichannel analytics boosts the sales prospect, improvise operational efficiency, provides a scope of cross-channel marketing and increasing the customer satisfaction graph. Complete report is available at .

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Multichannel analytics is the process of integration the multiple channels over a single platform to give a better understanding about the customer behavior enabling the marketers to make better business decisions in real time. The solution provides multi-dimensional perceptions about the business and its associated customers. As the web analytics solutions can picturise the online buyer's response to the online marketing activities; but it is not capable of analyzing the offline purchasing behavior of a customer over offline marketing or how does offline marketing affects the online buying behaviors of a customer. The key identification points of the multichannel analytics are the customer's behavior pattern, traffic rates and advertising impact analysis which eventually helps in customer acquisition and convert potential customer into an actual buyer. Companies like Adobe Systems, Google Inc, HP Autonomy,IBM, Ijento, Oracle Corporation, SAP, SAS, Teradata Corporation, and Webtrends  are profiled in this research available for purchase at .

Table of Contents for Multichannel Analytics Market by Solution (Query & Reporting, Multidimensional Analysis, Visualization, Data Mining and Predictive Analytics) & by Services (Professional Services, Support & Maintenance)- Worldwide Forecasts & Analysis (2014 – 2019) Research Report Cover:

1 Introduction
1.1 Objectives
1.2 Report Description
1.3 Markets Covered
1.4 Stakeholders
1.5 Research Methodology
1.5.1 Key Data From Primary & Secondary Sources
1.5.2 Data Triangulation & Market Forecasting
1.6 Forecast Assumptions

2 Summary
2.1 Abstract
2.2 Overall Market Size

3 Market Overview
3.1 Market Definition
3.2 Market Evolution
3.3 Market Segmentation
3.4 Market Dynamics
3.4.1 Drivers
3.4.2 Restraint
3.4.3 Opportunities
3.5 Impact Analysis of Dros
3.6 Value Chain

4 Multichannel Analytics: Market Size, Analysis & Forecast By Solution
4.1 Introduction
4.2 Query & Reporting
4.2.1 Overview
4.2.2 Market Size & Forecast
4.3 Multidimensional Analysis
4.3.1 Overview
4.3.2 Market Size & Forecast
4.4 Visualization
4.4.1 Overview
4.4.2 Market Size & Forecast
4.5 Data Mining and Predictive Analytics
4.5.1 Overview
4.5.2 Market Size & Forecast
4.6 Others
4.6.1 Overview
4.6.2 Market Size & Forecast

5 Multichannel Analytics: Market Size, Analysis & Forecast By Service
5.1 Introduction
5.2 Professional Services
5.2.1 Overview
5.2.2 Market Size & Forecast
5.3 Support & Maintenance
5.3.1 Overview
5.3.2 Market Size & Forecast

6 Multichannel Analytics: Market Size, Analysis & Forecast By Deployment Type
6.1 Introduction
6.2 On-Demand
6.2.1 Overview
6.2.2 Market Size & Forecast
6.3 On-Premise
6.3.1 Overview
6.3.2 Market Size & Forecast

7 Multichannel Analytics: Market Size, Analysis & Forecast By Organization Size
7.1 Introduction
7.2 Smb
7.2.1 Overview
7.2.2 Market Size & Forecast
7.3 Large Enterprises
7.3.1 Overview
7.3.2 Market Size & Forecast

8 Multichannel Analytics: Market Size, Analysis & Forecast By Application
8.1 Introduction
8.2 Customer Retention & Acquisition
8.2.1 Overview
8.2.2 Market Size & Forecast
8.3 Cross-Selling and Up-Selling
8.3.1 Overview
8.3.2 Market Size & Forecast
8.4 Loyalty and Customer Experience Management
8.4.1 Overview
8.4.2 Market Size & Forecast
8.5 Campaign Management
8.5.1 Overview
8.5.2 Market Size & Forecast
8.6 Sales and Performance Management
8.6.1 Overview (Remaining)
8.6.2 Market Size & Forecast
8.7 Others
8.7.1 Overview
8.7.2 Market Size & Forecast

9 Multichannel Analytics: Market Size, Analysis & Forecast By Vertical
9.1 Introduction
9.2 Retail & Consumer Goods
9.2.1 Overview
9.2.2 Market Size & Forecast
9.3 BFSI
9.3.1 Overview
9.3.2 Market Size & Forecast
9.4 Government
9.4.1 Overview
9.4.2 Market Size & Forecast
9.5 Travel and Hospitality
9.5.1 Overview
9.5.2 Market Size & Forecast
9.6 Media & Entertainment
9.6.1 Overview
9.6.2 Market Size & Forecast
9.7 Healthcare and Life Sciences
9.7.1 Overview
9.7.2 Market Size & Forecast
9.8 Telecommunication & IT
9.8.1 Overview
9.8.2 Market Size & Forecast
9.9 Others
9.9.1 Overview
9.9.2 Market Size & Forecast

10 Multichannel Analytics: Market Size, Analysis & Forecast By Region
10.1 Introduction
10.2 Market Size & Forecast
10.2.1 Parfait Chart
10.2.2 Regional Market Lifecycle
10.3 North America
10.4 Europe
10.5 APAC
10.6 MEA
10.7 Latin America

11 Competitive Landscape
11.1 Competitive Landscape
11.1.1 Ecosystem & Roles
11.2 End-User Landscape
11.2.2 End-User Analysis

12 Company Profiles
12.1 Adobe Systems
12.2 Google Inc
12.3 HP Autonomy
12.4 IBM
12.5 Ijento
12.6 Oracle Corporation
12.7 SAP
12.8 SAS
12.9 Teradata Corporation
12.10 Webtrends

Priced at US$ 4650 for  a single user PDF license, request a discount on this research at .

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Explore more reports on the IT & Telecommunication Market at .

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